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1. Chatbot: An asset for lead generation
Chatbots use automation to collect UAE Mobile Number Database information about visitors. For example, a question you can ask would be, "How can I help you?" ". Depending on the interlocutor's response, the chatbot can recommend products or services while asking for their contact details (first and last name, e-mail, etc.). This information will then be saved in a CRM database.
Afterwards, the chatbot can suggest relevant content that meets their needs or even send an alert to a sales consultant to take over the conversation and provide more details.
2. Lead tracking and re-engagement
Likewise, beyond simply answering a visitor's UAE Mobile Number Database questions, you can also incorporate chatbots into your inbound marketing strategy. For example, to arouse the interest of a visitor who reads his first blog post on your site, you can offer him a white paper on the same subject in exchange for his personal information through the chat. Then, you can plan long-term sequences of emails with relevant content to nurture and maintain the UAE Mobile Number Database relationship with him and move him forward in the buying cycle. Thus, he will be more tempted to contact you when he has made his decision.
3. Automation of tasks
Repetitive tasks take time and divert your efforts from high-value-added activities. The deployment of chatbots is a way to automate many recurring functions within the company. For example, in terms of customer service, chatbots can easily handle basic customer requests (information on a UAE Mobile Number Database product or service, opening and closing time, price, etc.) 24 hours a day and automatically redirect more complex requests. to human advisers.
In addition, chatbots can help your IT department focus on more important tasks as well by instantly providing answers based on the most frequently asked questions (I forgot my username, How to change the password?...)
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发表于 2022-1-16 14:14:13
